FAQS COPIER MAINTENANCE CONTRACTS | COPIER RENTALS | COPIER SALES
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Q?
Do you have other copiers in stock that are not listed on the site?
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A.
Yes, we have a constantly-changing inventory that is quite extensive. If you are interested in a copier that you do not see listed, please contact us at 763-509-0054
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Q?
I still have more questions – can I talk to someone at JR Copier of MN, LLC?
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A.
Of course. At anytime during your process of shopping for a digital copier you can speak to one of our Copier Specialists.
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Q?
Should I put my copier under a maintenance contract?
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A.
What are the costs associated with that? Once an authorized technician installs your copier, it is now eligible for a service contract. Depending on your volume you may wish to have a full-service maintenance contract for the copier. Normally, these contracts are based on a minimum monthly volume of copies and cover all labor, parts and consumables (i.e. - drum units & toner). If you have a high monthly volume this may be the most cost effective way to service your copier. If you do not choose to have a service contract, any service or parts needed would be on a "time and materials" basis where each service visit has a cost associated with it.
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Q?
What is a refurbished copier?
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A.
A "gently used" copier with a low meter count that our copier service technicians refurbish - inspect, service, update & certify for resale.
We acquire these copiers from off-lease, repossessions and trade-ins. Each of these copiers is in excellent working order, has a brand new major parts (Drums - Fuser rollers - Developers - Paper feed wheels) installed and is sold with a full warranty. -
Q?
Do your copiers come with a warranty?
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A.
Yes, all of our copiers are sold with a full warranty: 1 Year Major Copier Malfunction Warranty, 90 Day Parts and labor Warranty, and all of our copiers are guaranteed to be put under a full-service maintenance contract.
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Q?
How much money can I save by purchasing one of your used copiers?
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A.
Typically, a new copier has an MSRP (Manufacturers' Suggested Retail Price) ranging from $5,000 to $50,000+. Our copiers sell for, on average, 50% or less than the MSRP. For example:
XEROX Docucolor 242 Color Digital copier MSRP $42,000.00 - Our Price $11,900.00
RADF • Network Print Board • Finisher Stapler • 40 CPM • As you can see, that is a substantial savings for a copier with a warranty that is still eligible for a service contract. -
Q?
Will we receive user’s manuals or any documentation about our copier?
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A.
Yes, included with your copier will be a user's manual in hard copy and/or a CD containing a user's manual. We will also include a flyer that will have other customer support information in case you wish to contact JR Copier of Minnesota,LLC.